One of the first projects undertaken by new customers to AWS is modernizing their contact center. On-premises contact centers are costly to operate, time-consuming to manage, and often very complex to set up. The Contact Center Modernization solutions on AWS help customers establish an easy-to-use, omnichannel cloud contact center, so they can provide superior customer service at a lower cost.
AWS Services
Purpose-built cloud products
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Partner Solutions
Software, SaaS, or managed services from AWS Partners
![](https://d1.awsstatic.com/Gradient-Divider-orange-blue.317b0a6e1db69aa03ede8c5fd6fad7ee117a626f.jpg)
Guidance
Prescriptive architectural diagrams, sample code, and technical content
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